Get in Touch with Pink Salt Studio

We'd love to hear from you. Whether you have a question about an order, need help with a digital file, want a custom design, or just want to say hello — we're here to help.

Email Us

hello@pinksaltstudios.com

This is the fastest way to reach us. We read every email personally.

Response Time

We respond to all customer inquiries within 24 hours, Monday through Friday (Eastern Time). Messages received on weekends or U.S. holidays are answered the next business day.

Customer Service Hours

Monday – Friday: 9:00 AM – 5:00 PM EST
Saturday & Sunday: Closed (emails monitored for urgent issues)

Business Location

Pink Salt Studio
Miami, Florida, USA

What We Can Help With

• Order questions and order status
• Technical issues downloading or opening digital files
• Refund or return requests (see our Returns Policy)
• Shipping questions (see our Shipping Policy)
• Custom design inquiries
• Wholesale and collaboration requests
• Press and partnership requests

Send Us a Message

Prefer a form? Use the contact form below and we'll reply to the email address you provide within one business day.